BAIN & CO.

-14

ACCENTURE

14

DELOITTE

41

Pepper Foster

91

A Perfect Net Promoter Score: Our Clients Love Us

Pepper Foster Consulting is very proud that after surveying all our clients our Net Promoter Score is 91 with 100% of respondents saying they would recommend us to a friend or colleague.

What is a Net Promoter Score?

Net Promoter Score has become the industry standard for measuring customer satisfaction and loyalty. NPS scores range from -100 to +100 and a score of 0 is considered good. The published NPS for Bain & Company for example is negative (-14) whereas Accenture scored 14, PwC scored 32 and Deloitte scored 41.

“They take the time to listen and assess your needs, which allows them to make informed plans and recommendations. I genuinely appreciated the honest feedback they provided.”

-Client NPS Survey

How we help our clients

Success Story

Smartphone user engrossed in code to safeguard data and systems, reflecting the strategic alignment of IT strategy with robust security measures and regulatory compliance

Performing IT Assessment for Security, Compliance, and Growth

Spearheading an IT assessment to enhance efficiency and foster growth for a holdings company with a diverse portfolio of 11 companies across multiple industries.

Success Story

Youth soccer players in action, executing a carefully crafted game day strategy

Strategic Planning Through an Equity Lens

Community Impact Strategic Planning for a local non-profit

Success Story

A basketball hoop standing tall in a bustling city. The hoop serves as a strategic target and illustrates the need for precision, planning, and skillful execution in achieving desired outcomes.

Developing Future Athletes in our Local Communities

Community Impact Strategic Planning for a local non-profit

Success Story

A customer inputting their credit card payment details into a securely designed smartphone, which is the result of careful handling of IT programs focused on safeguarding data privacy, employing encryption, and implementing strong security measures

Sunsetting a Legacy Master Data Management System

IT Program & Project Management for a National Retail Company

Success Story

A market intelligence and planning team harnessing economic intelligence, data analytics, and market insights to deliver tangible business value for supply chain transformation

Redesigning a Market Intelligence and Planning Organization

Organizational Redesign for a Global Manufacturer

Success Story

Consumer taking a digital photo of pizza

Digital Transformation Vendor Selection in the Quick Serve Restaurant Industry

Streamlining vendor selection to enhance online guest experience and operational efficiency.

Get in touch

Delight, impress, and make a difference with Pepper Foster Consulting