Pepper Foster Consulting is very proud that after surveying all our clients our Net Promoter Score is 91 with 100% of respondents saying they would recommend us to a friend or colleague.
Net Promoter Score has become the industry standard for measuring customer satisfaction and loyalty. NPS scores range from -100 to +100 and a score of 0 is considered good. The published NPS for Bain & Company for example is negative (-14) whereas Accenture scored 14, PwC scored 32 and Deloitte scored 41.
-Client NPS Survey
Success Story
Innovation was key to differentiating the product, but speed was also imperative. Acquiring a company whose AI-driven computer vision technology specialized in human biomechanics was the answer.
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Global food retailer remodels franchise locations to enhance brand perception. Partnership with construction company and project management techniques ensure success. 500 locations enrolled, 170 projects completed, $2M in incentives distributed.
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Enhancing innovation process for a multinational sportswear company through stakeholder collaboration and optimized workflows.
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Custom Smartsheet solution drives project management excellence and enterprise-wide collaboration for a fitness equipment company.
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Driving global procurement transformation, aligning category taxonomy and mapping UNSPSC codes for enhanced spend visibility.
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Optimizing IT resources to fuel growth for a diversified and growing holdings company.
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