Pepper Foster

A Perfect Net Promoter Score: Our Clients Love Us

Pepper Foster Consulting is very proud that after surveying all our clients our Net Promoter Score has increased to 100 with 100% of respondents saying they would recommend us to a friend or colleague. 

What is a Net Promoter Score?

Net Promoter Score has become the industry standard for measuring customer satisfaction and loyalty. NPS scores range from -100 to +100 and a score of 0 is considered good. The published NPS for Bain & Company for example is negative (-14) whereas Accenture scored 14, PwC scored 32 and Deloitte scored 41.

“They take the time to listen and assess your needs, which allows them to make informed plans and recommendations. I genuinely appreciated the honest feedback they provided.”

-Client NPS Survey

How we help our clients

Success Story

A basketball hoop standing tall in a bustling city. The hoop serves as a strategic target and illustrates the need for precision, planning, and skillful execution in achieving desired outcomes.

Developing Future Athletes in our Local Communities

Community Impact Strategic Planning for a local non-profit

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Success Story

A customer inputting their credit card payment details into a securely designed smartphone, which is the result of careful handling of IT programs focused on safeguarding data privacy, employing encryption, and implementing strong security measures

Sunsetting a Legacy Master Data Management System

IT Program & Project Management for a National Retail Company

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Success Story

A market intelligence and planning team harnessing economic intelligence, data analytics, and market insights to deliver tangible business value for supply chain transformation

Redesigning a Market Intelligence and Planning Organization

Organizational Redesign for a Global Manufacturer

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Success Story

Consumer taking a digital photo of pizza

Digital Transformation Vendor Selection in the Quick Serve Restaurant Industry

Streamlining vendor selection to enhance online guest experience and operational efficiency.

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Success Story

Soccer goal on pitch

Soccer for All: Developing Strategic Goals for a Portland Non-Profit

Creating a 5-year expansion and service plan for a nonprofit soccer organization's strategic growth.

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Success Story

Power line serving residential consumers

Keeping the lights on (and GRC) for a utility company

Mitigating critical risks for a Pacific Northwest utility company by upgrading its GRC platform and aligning it with ERP systems, ensuring compliance and system control.

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Get in touch

Delight, impress, and make a difference with Pepper Foster Consulting

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