Strategy Planning and Consulting

An overarching solution to strategy development, planning, and execution that leads you through the refinement and communication of your strategy so that it's actually embraced and executed within your organization and will deliver the outcomes you're looking for.

Customer Experience (CX)

Transform customer interactions to keep them engaged with your brand. Understand how customers experience each touchpoint, and define strategies to improve customer retention and brand perception.

Go-to-Market Strategy

Optimize revenue and market share through evaluating customer segments, markets, timing, positioning, pricing, branding, channels, and marketing support.

Stakeholder Alignment

Increase success by engaging essential customers, partners, leaders, board members, employees, and community members. Gather input and fine-tune visions, strategies, goals, concepts, and ideas, garnering alignment and active support towards successful outcomes.

Market & Competitive Analysis

Ensure ongoing competitiveness and capitalize on competitive advantages by analyzing and benchmarking against industry and market players. Empower business and competitive strategy through identifying new offerings, practices, processes, and opportunities.

IT Strategy

Ensure IT will meet future business expectations and financial objectives. Assess current IT capabilities, systems, and processes against future business needs, drivers, and digital landscape. Develop comprehensive, prioritized, multi-year IT strategies and roadmaps to build and transform IT.

Supply Chain Transformation

Supply Chain strategy is no longer just about ‘just in time’ and cost efficiency. It’s not even just about onshore vs. offshore, supply chain security, and sustainability. It’s about brand impact, politics, and a radically changing customer and product environment where customers are increasingly supply chain aware and products are increasingly digital and less and less physical.

Business Case Development

Understand expected results from investing time, money, and political capital in new products, services, processes, systems, mergers, acquisitions, or business ideas. Assess internal and external forces and consider both quantitative and qualitative inputs and outcomes.

Concept & Solution Ideation

Generate new revenue and reduce cost through innovation, including identifying, developing, prioritizing, and elaborating new ideas, concepts, offerings, systems, practices, processes, and approaches that successfully address untapped markets, systemic gaps, and new opportunities.

Agile Delivery

Deliver results faster with incremental product delivery. Leverage certified Product Owners and Scrum Masters to deliver business-critical projects and initiatives and coach your teams on agile product delivery.

Merger & Acquisition Integration

Maximize value creation by seeking guidance in your M&A journey. Approach the post-merger integration holistically and seamlessly prepare for day one of your new company.

Change Management

Build enterprise change capabilities with Prosci certified practitioners to deliver sustainable business results in today's continuously changing landscape.

Data Analytics & Visual Storytelling

Shift focus from gathering data to using data. Understand how data relates to business value and how to evolve the business to optimize results. Identify decision making value, benefits and risks versus data gathering costs to determine when and how to make critical strategic decisions.

PMO Implementation

Increase the success of business and IT portfolios, programs, and projects by establishing a Project Management Office (PMO) and adopting best practices for program and project management, stakeholder engagement, communication, change leadership, and strategy alignment.

IT User Experience

Improve IT customer satisfaction, relationships and user experience with IT customer ‘marriage counseling’, IT User Experience workshops, and by identifying and developing IT Champions.

Business Process Improvement

Leverage process improvement methodologies like LEAN, Kaizen, Six Sigma, and DMAIC to reduce costs and improve efficiency, quality, and reliability by optimizing and streamlining key business processes to meet current and future business goals and strategies.

Business Analysis

Enable change to business and IT operations, systems, and processes by comprehensively defining requirements, developing detailed process maps and documentation, and conducting stakeholder interviews and workshops. Design solutions that efficiently and holistically solve organizational problems.

IT Program & Project Management

Ensure the success of IT software development, ERP, and infrastructure projects with experienced IT project and program managers that not only leverage best practices like Agile, SAFe, ITIL, ASAP, and PMBOK but also take ownership and accountability for outcomes.

Program & Project Management

Realize goals and achieve transformative outcomes with execution services that go beyond basic project management. Our consultants take ownership and accountability, target results, simplify complexity, overcome challenges, align stakeholders, and ensure success.

Partner Assessment & Selection

Select the best partner, vendor, and software based on unique business needs, priorities, values, and well-defined criteria. Assess available options quantitatively and qualitatively, gaining alignment from key stakeholders and subject matter experts to enable adoption and adaption.